Every Texan has a version of the story. Maybe it was a winter storm. Maybe it was a summer afternoon when demand spiked and the lights went out at the worst possible time. Maybe it was just a thunderstorm that took out the block for six hours and reminded you how much of your home depends on something you have no control over. That experience is what makes this announcement feel different to us—because we think that we’re introducing something that actually changes your relationship with the grid.
Meet Energywell
We’re constantly looking for the best energy solutions to bring to our customers. Our newest product partner, Energywell, is the one we’ve been most excited to talk about.
Here’s what Energywell offers Think Energy customers in Texas: a whole-home battery backup system, installed at your home at no upfront cost, paired with a fixed-rate electricity plan that locks in your supply rate at 7.8kw/hr for the first five years.
No equipment fee. No installation cost. Just a battery that’s there when you need it and a rate that never surprises you.
What Actually Happens When the Lights Go Out
The EcoFlow OCEAN Pro battery system that Energywell installs switches your home to backup power in under 10 milliseconds, so fast you probably won’t even notice there’s been an outage. No scrambling for candles. No losing what’s in the fridge. No watching your phone battery tick down while you wait.
A comparable system purchased and installed on your own would run more than $15,000. Through the Energywell program, it’s $0.
We’re able to do all this because your home battery participates in Energywell’s Connected Energy Community—a network of home batteries across Texas that helps support grid stability during high-demand periods. That participation is what makes the no-cost installation possible. Energywell manages everything behind the scenes. You just live your life.
The Rate Side of It
On top of backup power, you get a fixed electricity supply rate locked in for your initial five-year term. In a state where energy prices can swing hard, knowing your supply rate is set matters.
And at each renewal over the 15-year program term, you’re protected by Energywell’s Lowest Rate Guarantee—if they can’t match or beat the lowest comparable fixed rate available, you can walk away with no fees or penalties. They’ll even remove the battery at no cost.
Is This for You?
The program is built for homeowners in single-family homes—if you own your home and don’t already have solar or a battery system installed, you’re likely a good fit. A quick Virtual Site Survey (done from your phone) confirms the details, and Energywell’s team handles permits and everything else from there.
The $99 deposit to get started is fully refundable before permits are submitted, or comes back after your first bill once you’re installed and active.
Texas Is Heating Up
Interest in whole-home backup power in Texas is at an all-time high and for good reason. Texas currently leads the nation in short-term outages and it’s become more than an inconvenience for Texans. This is a product that solves that in a real way for customers, along with predictably affordability and rate protection. Our early phases will fill up fast. If backup power has been on your mind—and in Texas, it probably has been—this is the moment to look into it.
Retail electricity products offered by Elevate Energy, LLC d/b/a Energywell. PUCT Certification No. 10353. Battery management services offered by Energywell Home, LLC. Available in select areas within the Oncor and Centerpoint territories. Eligibility requires home ownership and is subject to site qualification.
